El Santuario Resort & Spa Valle de Bravo, Valle de Bravo - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

El Santuario Resort & Spa offers a unique blend of traditional holistic wellness and contemporary comfort. This 5-star Valle de Bravo hotel features a wellness area, spa treatments, and various recreational facilities, ensuring an enriching stay.

Rooms & Amenities

The El Santuario Resort & Spa features 64 uniquely designed suites and luxury villas, all overlooking Lake Avandaro. Each accommodation includes a private pool, flat-screen TV, and Wi-Fi, with suites accommodating up to 4 bedrooms, perfect for families or groups.

Dining & Nearby Options

Dining at Na-ha restaurant focuses on fresh, local ingredients prepared in country-style recipes, emphasizing Vallesana cuisine. A selection of dishes can also be enjoyed via room service, including special arrangements for romantic dinners with lake views.

Leisure & Activities

The resort offers extensive leisure facilities, including three swimming pools, a gym, and sports courts. Guests may participate in adventure activities like hiking, horseback riding, and paragliding, while the wellness area provides various holistic therapies and treatments.

Business & Event Services

El Santuario Resort & Spa is equipped with versatile spaces ideal for business meetings and social events. Amenities include meeting rooms with lake views and outdoor areas for cocktail receptions, adaptable to various group sizes and requirements.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Master King Suite

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Lake view

Shower

Private pool

room details

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Deluxe King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Garden view

Shower

room details

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Corner King Suite

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Mountain view

Shower

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Valle de Bravo 2.3 mi

Airports

Lic. Adolfo Lopez Mateos International (TLC) 52.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Candlelight Dinner

“We enjoyed a luxurious candle-light dinner that was beautifully arranged and provided a romantic atmosphere with exquisite food.” view full review

Relaxing Spa Experience

“The massage service we finally received was well worth the wait, providing a tranquil escape and a rejuvenating experience that felt luxurious.” view full review

Great Meeting Support

“The hotel provided really good support for our group meetings, ensuring that all our needs were met with professionalism and attentiveness.” view full review

Adventure for All

“The hotel had trails and pathways that offered a unique challenge and adventure, perfect for those looking to acclimate to the altitude.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Water sports
Tennis court
Yoga class

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Massage

Room features

Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

Map view

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

City landmarks

Camino a La Pena 114

Mirador La Pena

1.3 mi

Carretera Mexico Valle de Bravo Km 66 S/N

Carmel Maranatha

1.7 mi

Lake Avandaro

1.6 mi

Temple of the sun and moon

1.4 mi

Temple of the rising moon

1.4 mi

Caracol

1.4 mi

Salon Los Girasoles

1.7 mi

El Arco, Valle de Bravo

1.9 mi

Busto

1.8 mi

La Capilla

2.0 mi

Events

Salon de Usos Multiples

2.1 mi

Church

Iglesia De San Francisco de Asis

2.3 mi

Mercado de Artesanias

2.1 mi

Plaza Juarez

2.1 mi

Church

Maranatha Centro De Oracion

2.2 mi

Club de Leones

2.2 mi

Iglesia de la Candelaria

2.3 mi

Church

Saint Francis of Assisi Church

2.3 mi

Night club

Pachanga

2.3 mi

San Francisco

4.0 mi

Church

El Rostro

4.2 mi

Reviews and Ratings

Feedback from previous guests about their experience

64%

liked the resort and would come back again

6.4/10

Nice

Rooms

6.0

Location

8.6

Service

6.4

Dining

5.0

4/5 based on 1173 reviews

#2 of 35 hotels in Valle de Bravo based on Tripadvisor

William

United States of America, December 2024

6.0/10

My stay at the hotel was a mix of positives and negatives. The service was incredibly friendly and welcoming, and the location offered a beautiful view of the lake. However, the rooms left much to be desired with leaky ceilings and an outdated vibe. While the facilities seemed limited, I appreciated the effort from the staff to ensure I was comfortable during my stay.

Rooms

5.0

The rooms had significant issues like leaky ceilings and were quite dark with outdated furnishings. They felt a bit mucky and showed signs of aging.

Service

9.0

The staff was very friendly and accommodating, even though their English was limited. They made an effort to move me before construction started.

Location

7.0

The location had a great view of the lake, although the area surrounding the hotel looked a bit sketchy.

Dining

5.0

Dining was a letdown with slow service and limited options, which made the experience a bit disappointing.

Facilities

5.0

The hotel had basic facilities, but nothing stood out or impressed me during my stay.

Tom

United States of America, December 2024

7.0/10

I had a mixed experience during my stay. The hotel is beautifully set with a great view of the lake, which is definitely a highlight. The service was friendly, especially the concierge, but overall, it didn’t quite meet my expectations for a hotel of this caliber. The rooms felt a bit humid and lacked air conditioning, making it uncomfortable at times. While the amenities were nice, the dining experience left something to be desired.

Rooms

6.0

The rooms were not equipped with AC, which made them feel quite humid and warmer due to the in-suite pool. I expected better considering the price.

Service

7.0

The staff was very kind, especially the concierge who was helpful, but overall the quality of service wasn't as high as I'd hoped.

Location

10.0

The location is perfect, with a breathtaking view of the lake, making it ideal for a relaxing weekend getaway.

Dining

5.0

The dining experience was a bit disappointing as the service was incredibly slow, and the size of the offerings felt lacking.

Facilities

7.0

The facilities were nice and included a private pool with a spectacular view, but the overall impression didn't match the caliber I expected.

James

United States of America, November 2024

7.2/10

I had a mixed experience at this hotel. The location is stunning with beautiful views of the lake, and my room was spacious and beautifully decorated. However, it was too warm inside, making it hard to sleep comfortably. The service didn’t quite meet expectations as it felt like the staff lacked the authority to assist with issues. Overall, great views but improvements needed in room temperature and service responsiveness.

Rooms

7.0

The rooms were spacious and beautifully decorated, but it was too warm, which made it difficult to sleep comfortably.

Service

5.0

The service could have been better; the staff seemed unable to address issues effectively despite trying to bring them to their attention.

Location

9.0

The hotel has a great view of the lake, and the location is absolutely beautiful.

Dining

Facilities

7.0

Facilities were good, but there’s room for improvement, particularly in how issues are handled.

Richard

United States of America, October 2024

6.4/10

I had a mixed experience at this hotel. On one hand, the location is beautiful and the staff is friendly, always eager to help. However, I did encounter issues with my room initially because of a leak, and the dining options were not very satisfying. Overall, it’s a decent place to stay, but definitely room for improvement.

Rooms

7.0

I had to change my room due to a leak on the ceiling, but the new master suite on the ground floor was spacious and comfortable.

Service

6.0

The staff were very friendly and tried hard to resolve the issue with my room, but they seemed a bit limited in what they could do.

Location

8.0

The location is amazing, offering beautiful views, but getting around involves quite a bit of walking up and down stairs.

Dining

5.0

The dining experience was a bit disappointing, with the restaurant feeling small and the service being painfully slow.

Facilities

6.0

Facilities were decent, but nothing particularly stood out as excellent.

Joseph

United States of America, August 2024

6.2/10

I had a mixed experience at the hotel. On one hand, the location offered stunning views of the lake, and the facilities, especially the pool, were pretty enjoyable. However, the dining service was incredibly slow, which was disappointing. Additionally, while the rooms were fine, the humidity really made them uncomfortable at times. Overall, it was okay for the price, but there are areas that could definitely use some improvement.

Rooms

6.0

The rooms were decent, but the humidity made them feel somewhat uncomfortable, especially during the night.

Service

5.0

While some staff members were helpful and kind, the service overall was lacking, particularly with the dining experience being extraordinarily slow.

Location

9.0

The location was absolutely perfect, offering great views of the lake and easy access to Valle de Bravo.

Dining

5.0

The dining experience left much to be desired, with painfully slow service and a limited menu.