El Santuario Resort & Spa Valle de Bravo, Valle de Bravo - Reviews, Rooms Options & Prices 2025

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About the Resort

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

El Santuario Resort & Spa is a unique retreat nestled in Valle de Bravo, Mexico, known for its stunning natural settings, including a quartz mountain that rises 1,600 meters above sea level. The resort’s architecture is inspired by the spirit of Pacha Mama, Mother Earth, and includes elements like the stained glass window of the Gate of the Night by renowned glass artist Narcissus Quagliata. Guests can experience a holistic program that integrates wellness and nature, designed to harmonize the body, mind, and spirit. Its location by the artificial lake enhances its appeal for those seeking tranquility and outdoor adventures.

Location

El Santuario is located 85 km from Lic. Adolfo Lopez Mateos International Airport, providing accessible connections for travelers. Valle de Bravo is renowned for its picturesque landscapes, including an artificial lake ideal for various water sports. Notable attractions nearby include the sixteenth-century Parish of San Francisco de Asis and local artisan markets. The serene environment and beautiful surroundings help create an escape from the hustle and bustle of city life.

Rooms

El Santuario offers 64 uniquely designed suites, each featuring a private pool and stunning lake views. The accommodations include luxurious amenities such as flat-screen TVs, safes, and Wi-Fi, ensuring a comfortable stay. The presidential suite provides an expansive living area with upscale décor and a serene atmosphere, ideal for relaxation. Each suite invites abundant natural light, creating a connection to the beautiful surroundings.

Eat & Drink

Na-ha restaurant emphasizes Vallesana cuisine using fresh local ingredients, including trout, sea bass, and mushrooms. Guests can enjoy various dining experiences, from romantic dinners customized for couples to Sunday brunch featuring regional favorites. The restaurant offers a serene ambiance with large windows that overlook the lake, allowing diners to savor both the food and the beautiful natural setting. Unique culinary experiences, including a chef's table and mezcal tastings, complement the dining options.

Leisure & Business

The resort features a comprehensive wellness area, including a spa offering treatments and therapies that promote physical and spiritual rejuvenation. Activities range from yoga and meditation to adventure sports like paragliding and mountain biking. Guests can also explore the tranquil grounds, which include two pools overlooking the lake, ensuring opportunities for relaxation and leisure. The holistic program incorporates ancestral music and spiritual ceremonies to enhance the experience.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Master King Suite

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Lake view

Shower

Private pool

room details

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Deluxe King Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

Garden view

Shower

room details

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Corner Suite

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Mountain view

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Valle de Bravo 2.3 mi

Airports

Lic. Adolfo Lopez Mateos International (TLC) 52.5 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Delicious Candlelight Dinner

“We enjoyed a luxurious candle-light dinner that was beautifully arranged and provided a romantic atmosphere with exquisite food.” view full review

Relaxing Spa Experience

“The massage service we finally received was well worth the wait, providing a tranquil escape and a rejuvenating experience that felt luxurious.” view full review

Great Meeting Support

“The hotel provided exceptional support for our group meetings, ensuring that all our needs were met with professionalism and attentiveness.” view full review

Adventure for All

“The property had trails and pathways that offered a unique challenge and adventure, perfect for those looking to acclimate to the altitude.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Water sports
Tennis court
Yoga class

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Cribs
Board games

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness center
Massage

Room features

Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Sink

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

Map view

Carretera A Colorines Km. 4.5, Valle de Bravo, Mexico, 51200

City landmarks

Camino a La Pena 114

Mirador La Pena

1.3 mi

Carretera Mexico Valle de Bravo Km 66 S/N

Carmel Maranatha

1.7 mi

Lake Avandaro

1.6 mi

Temple of the sun and moon

1.4 mi

Temple of the rising moon

1.4 mi

Caracol

1.4 mi

Salon Los Girasoles

1.7 mi

El Arco, Valle de Bravo

1.9 mi

Busto

1.8 mi

La Capilla

2.0 mi

Events

Salon de Usos Multiples

2.1 mi

Church

Iglesia De San Francisco de Asis

2.3 mi

Mercado de Artesanias

2.1 mi

Plaza Juarez

2.1 mi

Church

Maranatha Centro De Oracion

2.2 mi

Club de Leones

2.2 mi

Iglesia de la Candelaria

2.3 mi

Church

Saint Francis of Assisi Church

2.3 mi

Night club

Pachanga

2.3 mi

San Francisco

4.0 mi

Church

El Rostro

4.2 mi

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

8.2/10

Great

Rooms

6.0

Location

8.6

Service

6.4

Dining

5.0

4/5 based on 1173 reviews

#2 of 35 hotels in Valle de Bravo based on Tripadvisor

William

United States of America, December 2024

6.0/10

My stay at the hotel was a mix of positives and negatives. The service was incredibly friendly and welcoming, and the location offered a beautiful view of the lake. However, the rooms left much to be desired with leaky ceilings and an outdated vibe. While the facilities seemed limited, I appreciated the effort from the staff to ensure I was comfortable during my stay.

Rooms

5.0

The rooms had significant issues like leaky ceilings and were quite dark with outdated furnishings. They felt a bit mucky and showed signs of aging.

Service

9.0

The staff was very friendly and accommodating, even though their English was limited. They made an effort to move me before construction started.

Location

7.0

The location had a great view of the lake, although the area surrounding the hotel looked a bit sketchy.

Dining

5.0

Dining was a letdown with slow service and limited options, which made the experience a bit disappointing.

Facilities

5.0

The hotel had basic facilities, but nothing stood out or impressed me during my stay.

Tom

United States of America, December 2024

7.0/10

I had a mixed experience during my stay. The hotel is beautifully set with a great view of the lake, which is definitely a highlight. The service was friendly, especially the concierge, but overall, it didn’t quite meet my expectations for a hotel of this caliber. The rooms felt a bit humid and lacked air conditioning, making it uncomfortable at times. While the amenities were nice, the dining experience left something to be desired.

Rooms

6.0

The rooms were not equipped with AC, which made them feel quite humid and warmer due to the in-suite pool. I expected better considering the price.

Service

7.0

The staff was very kind, especially the concierge who was helpful, but overall the quality of service wasn't as high as I'd hoped.

Location

10.0

The location is perfect, with a breathtaking view of the lake, making it ideal for a relaxing weekend getaway.

Dining

5.0

The dining experience was a bit disappointing as the service was incredibly slow, and the size of the offerings felt lacking.

Facilities

7.0

The facilities were nice and included a private pool with a spectacular view, but the overall impression didn't match the caliber I expected.

James

United States of America, November 2024

7.2/10

I had a mixed experience at this hotel. The location is stunning with beautiful views of the lake, and my room was spacious and beautifully decorated. However, it was too warm inside, making it hard to sleep comfortably. The service didn’t quite meet expectations as it felt like the staff lacked the authority to assist with issues. Overall, great views but improvements needed in room temperature and service responsiveness.

Rooms

7.0

The rooms were spacious and beautifully decorated, but it was too warm, which made it difficult to sleep comfortably.

Service

5.0

The service could have been better; the staff seemed unable to address issues effectively despite trying to bring them to their attention.

Location

9.0

The hotel has a great view of the lake, and the location is absolutely beautiful.

Dining

Facilities

7.0

Facilities were good, but there’s room for improvement, particularly in how issues are handled.

Richard

United States of America, October 2024

6.4/10

I had a mixed experience at this hotel. On one hand, the location is beautiful and the staff is friendly, always eager to help. However, I did encounter issues with my room initially because of a leak, and the dining options were not very satisfying. Overall, it’s a decent place to stay, but definitely room for improvement.

Rooms

7.0

I had to change my room due to a leak on the ceiling, but the new master suite on the ground floor was spacious and comfortable.

Service

6.0

The staff were very friendly and tried hard to resolve the issue with my room, but they seemed a bit limited in what they could do.

Location

8.0

The location is amazing, offering beautiful views, but getting around involves quite a bit of walking up and down stairs.

Dining

5.0

The dining experience was a bit disappointing, with the restaurant feeling small and the service being painfully slow.

Facilities

6.0

Facilities were decent, but nothing particularly stood out as excellent.

Joseph

United States of America, August 2024

6.2/10

I had a mixed experience at the hotel. On one hand, the location offered stunning views of the lake, and the facilities, especially the pool, were pretty enjoyable. However, the dining service was incredibly slow, which was disappointing. Additionally, while the rooms were fine, the humidity really made them uncomfortable at times. Overall, it was okay for the price, but there are areas that could definitely use some improvement.

Rooms

6.0

The rooms were decent, but the humidity made them feel somewhat uncomfortable, especially during the night.

Service

5.0

While some staff members were helpful and kind, the service overall was lacking, particularly with the dining experience being extraordinarily slow.

Location

9.0

The location was absolutely perfect, offering great views of the lake and easy access to Valle de Bravo.

Dining

5.0

The dining experience left much to be desired, with painfully slow service and a limited menu.